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Frequently Asked Questions

PCI Resources

Frequently Asked Questions.

VOID and re-process for the correct amount. Please note that an authorization from the first transaction may appear for 3-5 days.

These transactions take longer than sales and can take 3-5 days or more.

Yes, you can accept signature debit, which is processed just like a credit.

Most auto dealers have an effective rate of 1.75%-2.25%, depending on the card type.

YES, and you should always reference the state of the driver’s license if different than the state on the check.

You should politely ask for another form of payment and provide the customer with a decline card for reference.

Reference your processor credentials and contact either Voice Authorizations, Dial Pay, or utilize the mobile application.

Other Helpful PCI Resources.

PCI Compliance - Card-not-present Merchants

PCI Compliance - Using a Third-Party Website

PCI Compliance - Merchants with Only Imprint Machines

Standalone, IP-Connected PTS (POI) Terminals

Merchants with Web-Based Virtual Payment Terminals

Merchants with Systems Connected to the Internet

Terminals in a PCI SSC-Listed P2PE Solution Only

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